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Ep. 25: The Psychology of Downed Trees

Shownotes

Christopher Boggs is the Executive Director of the Independent Insurance Agents & Brokers of America (Big “I”) Virtual University. He is focused on writing, researching, and teaching casualty and property insurance coverages and concepts to both Big “I” members and others in the insurance industry. He has authored more than 300 risk management and insurance articles on a diverse range of topics such as the MCS-90, enterprise risk management, and Credit Default Swaps. Chris has also authored 13 insurance and risk management books.

This episode is brought to you by:

Insurance Licensing Services of America (ILSA), America’s premier regulatory compliance experts. To learn more visit ILSAinc.com.

Today, Chris shares his thoughts on what he calls the psychology of downed trees and its implications in the insurance industry. He relates the subject to the recent hurricanes we’ve had and the possible problems agents would encounter and provide tips on how to respond properly.

“One of the worst parts of the recovery and reaction phase is not knowing what’s going to happen.”

Christopher Boggs

What you’ll learn:

  • What is the psychology of downed trees and where did it originate?
  • The 5Rs of natural disasters
  • What agents need to think about regarding the 5Rs of natural disasters
  • Tips for agents when it comes to claims and coverage after disasters.

Key Takeaways:

  • People who buy online as opposed to talking to an agent might not have the coverages they need.
  • Just because your neighbor got paid for it doesn’t mean you’re going to get paid; they might have different endorsements than you.

Connect with Christopher: