Stephen Goldstein is a global insurance executive with over 10 years of experience in distribution, operations, auditing, market entry, and corporate strategy. He is the Managing Director at Pivot Ventures US, a company that advises Insurtech startups on their sales strategies and go-to-market initiatives to build meaningful and successful pilots and ventures. He is also a weekly Insurtech author for the Daily FinTech, a blog offering FinTech analysis and trends to over 20,000 subscribers across 130 countries.

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Stephen joins us today to share an overview of what it means to work with an Insurtech startup. He explains why the insurance industry needs a tech facelift, the importance of adapting to current trends, and why the customer’s needs should dictate the kind of technology and system a company uses. He also shares some examples of companies that have done a great job at innovating their businesses and how they did it.

What you’ll learn:

• How his career financial services began.
• How the crash affected the company and how they recovered.
• The three things that society is struggling to adapt to.
• How should an insurance company approach a startup?
• The mindset insurance companies need to have.
• What needs to change in the insurance industry to maximize the use of InsurTech?
• What can help the approval and pilot process?
• His role in bringing technology startups to foreign countries.
• Examples of companies that have embraced innovation for better customer service.
• Advice to those just entering the industry.

Key Takeaways:

• Innovate from the customer backward.
• Insurance companies should use technology in a way that makes people think they’re not buying insurance, but coverage on the day-to-day aspects of their life.
• Insurance is going to be not just about providing a product, but also an ongoing service; an ongoing value-add to customers.

Connect with Stephen:

• stephen@pivotventures.us
• LinkedIn

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