Ep. 41: Why Mobile is Vital to Agency Success
Matt Aaron explains how Insurance Agent helps agencies strengthen their relationships with their clients. He discusses the need to have an app in today’s smartphone-driven society.
Ep. 37: Conversations for Action Promoting Implementation and Accountability
Brandie Hinen explains how her program, Conversations for Action, brings about a person’s best version. She cites how it affects the three types of people in the company and the essential points of focus in her program.
Ep. 31: Proactive Renewal Calls
Kelly Donahue-Piro shares her thoughts and wisdom when it comes to elevating your level of service through proactive renewal calls.
Ep. 30: Managing Your Reputation on Social Media
Melissa Agnes explains the importance of knowing the difference between an issue and a crisis and the effect of social media when it comes to negative issues and viral videos.